Insurance / Assistance

 

MAAF

MAAF

MAAF, whose main business is insurance of property and people chose GEOCONCEPT, European leader in optimization cartographic software, in order to be more responsive to the management of emergencies faced by his Customers.

 

Groupama

Groupama Phoenix

Groupama Phoenix, a subsidiary of Groupama in Greece, chose the geolocation and geoptimisation components, GeoWeb Call Center, to improve its accidents processing.

 

PSA Peugeot Citroën - Inter Mutuelles Assistance

PSA Peugeot Citroën - Inter Mutuelles Assistance

PSA Peugeot Citroën has become in 2005 the first automotive manufacturer to propose a certified emergency call system, meeting the specific demands of the different French organisations for road safety. This certification recognizes, in particular, the expertise of PSA Peugeot Citroën, but also the expertise of its technical partners (such as Inter Mutuelles Assistance), in implementing innovation in telematics for road safety.


Delivery / Maintenance

Culligan

Solution: Opti-Time for GEOCONCEPT

By choosing to implement the Opti-Time for GEOCONCEPT within its project solution Optiservice, Culligan optimizes the management of the schedules of its 230 technicians and improves the quality of its customer service.

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Bubendorff

Bubendorff

An after-sales service more and more competitive !
European leader in its activity, the Group Bubendorff became a reference for roller shutters.

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K par K

K par K

Since 1989, K K replaces or renovates at private homes, all woodwork such as windows, doors, shutters ...

K par K use GEOCONCEPT solutions for the centralization of the sales administration and service activities: planning and technicians optimization.

 
Aquassistance

Aquassistance

Opti-Time plans all the After-sale services and putting up interventions. The appointment setting process was optimized to ensure Aquassistance the possibilty to offer immediatly an available and optimized appoitment setting to their customers, during the call and in a very short time.

 
MGE

MGE

MGE by Schneider Electric chose GEOCONCEPT to provide customer service with a powerful planning-aided tool for its mobile technicians.

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Maintenance / after-sales service

S-Inter

S-Inter

S-Inter is the largest independent in vitro diagnostic device maintenance company for (excluding manufactuers) in France. S-Inter wanted a solution for managing intervention schedules. The objective was to set up a system that would allow full monitoring of interventions, and to respect the required quality standards in the biomedical field.

 
SPIE

SPIE

SPIE has chosen Opti-Time for its capacity to schedule in real-time. They also appreciated the conviviality of the interface.
Thus, technicians are always on the field, and the system has to integrate new prioritary jobs and to send them on mobile teams PDA in real-time.

 
Alliance Habitat

Alliance Habitat

Alliance Healthcare is a subsidiary of Alliance Boots, which services more than 125,000 pharmacies, hospitals and care centres throughout the world, thanks to its 380 warehouses distributed among 14 countries (including partners). Controlling 30 % of the market, Alliance Healthcare is a major actor in France in pharmaceutical wholesale and distribution of medicine and healthcare products. It offers a complete and personalised approach with solutions and services for its different partners, pharmacies as well as pharmaceutical industries.

With 5,000 associates, it registered a sales turnover of Euros 5.5 billion in 2005. The company delivers 15,000 pharmacies everyday and has chosen the software TourSolver for Microsoft MapPoint to plan and schedule the distribution routes of its 1,350 vehicles. Deliveries are managed from 53 distribution centres which supply the 4,000 daily routes.

 
PeterBorough Council

PeterBorough Council

Peterborough City Council Social Housing Services manages 10,200 properties. They provide repair and maintenance to their occupiers. The maintenance demands are registered by a call-center, which transmits the tasks to mobile technicians.

 
Savelys

Savelys

Savelys Is the 3rd energy leader in the world. They plans more than 3500 technicians' routes, with 250 agencies.
"The main advantage is the uniformization of methods for the whole territory, and the productivity gain. We can respond in real time to the emergencies of our customers, taking into account their contractual specificities."

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Maintaining networks

 
Veolia Propreté

Veolia Propreté

The GEOCONCEPT Group implements a resource planning tool to remotely plan 40 kinds of interventions over a huge geographical area, optimizes the many criteria (availability, skills, etc.) and automatically and remotely generates movement orders.
The GEOCONCEPT Group is very proud of this project, which demonstrates planning's successful integration into a complete information and action chain while at the same time keeping a flexible interface that can handle emergencies.


FMCG

 
Selecta

Selecta

Selecta has choosen Opti-Time for GEOCONCEPT to plan the operations of maintenance of its 150 technicians, for its drink vending machine it public areas. Opti-Time allows to plan preventive, curative visits, and to plan in real-time.

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Slush Puppie

Slush Puppie

Slush Puppie is the world’s number 1 selling ice crystal drink. As part of the Cadbury Schweppes portfolio, it is now available in over 46 countries around the globe. Slush Puppie install and maintain freezers at their customers’. Engineers are permanently on the road.
"In less than 2 days, without any specific training, we managed to output very good results.TourSolver help us reduced our overall operations costs by approximately 20 %"

 

Services / Cleanliness

MGE

MGE

MGE by Schneider Electric chose GEOCONCEPT to provide customer service with a powerful planning-aided tool for its mobile technicians.

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ISS

ISS

A Danish origin company, ISS now has eight businesses to offer to its customers a comprehensive range of integrated services and that is for the one dedicated to cleanliness that the company integrates the geographic dimension in its internal information system

 
DSS Sweeping

DSS Sweeping

DSS Sweeping Service operations include Construction Sweeping, Power Washing, and Snow Removal, and Parking Lot Sweeping. The company operates a fleet of over 25 specialized vehicles.

"In less than a day I can plan routes for all of my vehicles. More importantly, we were able to increase our volume by 28% without adding vehicles, fuel or personnel. Our ROI was under 5 months."

 

And also: Cofely, ETL Maintenance (Eureau), Techmo Hygiène...