Call management and optimisation
Opti-Time
Optimise your call-out teams
- Optimise appointment booking from your call centre or website
- Manage your teams’ diaries (out-of-hours, holidays…)
- Control constraints and emergencies
- Allocate and monitor your teams in the field
- Evaluate and smooth the long-term workload
- Inform your customers in real-time and get their opinion
- Use the API to incorporate these features in your application