GEOCONCEPT is positioned for the second time in the Gartner Magic Quadrant for Field Service Management


GEOCONCEPT's field service management range is recognized as one of the most influential solutions on the market in the Magic Quadrant.

Paris, June 18, 2019 : GEOCONCEPT SA, the leading publisher of geographical optimization technologies for professionals, has been included for the second year in the Magic Quadrant for Field Service Management by Gartner*, the world leader in IT research and consulting.

As part of ts annual Market Report on FSM (Field Service Management), Gartner explores trends and assesses technology providers for their ability to execute and completeness of vision. The positioning of the players assessed reflects new customer expectations in areas such as digital technical support, results-based service business models and artificial intelligence-based decision and planning support.

"We are very pleased that our field service management offer has been recognized for the second time by Gartner's Magic Quadrant. This recognition confirms the quality of our solutions and our ability to adapt to market expectations by integrating new technologies," says Eric Lanzi, co-founder and CEO of GEOCONCEPT.  "The Opti-Time suite (SaaS solution) is used by more than 150,000 users, and our growth is now spreading to the United States through our new Miami-based subsidiary. We equip Allo-Diagnostic, Culligan, Mettler-Toledo, Air Liquide, Selecta, Dalkia and Engie (Cofely and Home Services). Our customers are particularly impressed by the ROI of our Opti-Time range after the implementation of the solution. »

Beyond its optimization capabilities, GEOCONCEPT is known for its innovative integration of artificial intelligence, in particular to automatically redraw territories and service areas according to real and expected demand. Opti-Time's mapping and routing coverage for several regions is also enhanced, including in some regions such as China, India and Japan, via suppliers such as HERE and NavInfo. The company can also capitalize on the many product partnerships with organizations that use its planning and forecasting functions, including Salesforce, Microsoft and Pitney Bowes in some regions. 

* Gartner Report “Magic Quadrant for Field Service Management”, published on April 16, 2019, by the analyst Jim Robinson

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Created from the merger between GEOCONCEPT, Europe’s leading Geographical Information System publisher, and Opti-Time, which publishes software for professionals, today the GEOCONCEPT Group ranks among the world leaders in enterprise cartographic and optimization applications.  

Always at the forefront since it was founded in 1990, GEOCONCEPT combined geographical information and optimization tools to invent geo-optimization, or the optimization of activities by intelligently integrating geographical information into systems. Innovation is always at the heart of the Group's strategy with 25% of its expenditure dedicated to R&D. The benefits of geo-optimization apply to areas as varied as geo-marketing, territory management, crisis management or mobile workforce management… Within each area, the geographical optimization components and solutions can be integrated directly by the clients or by Group partners.

The GEOCONCEPT Group has locations in Paris, Grenoble and Caen as well as foreign subsidiaries: Chennai/India, Geneva/Switzerland, Madrid/Spain, Shanghai/China and Miami/USA. Strategic partners also resell the Group's solutions in London/Great Britain, Mexico City/Mexico,  São Paulo/Brazil, Tokyo/Japan…The Group's solutions are available in 7 languages. Today the GEOCONCEPT Group boasts more than 10,000 reference customers at 100,000 geo-optimized resources in 35 countries.

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Marketing contact: GEOCONCEPT 
Christine Daniaud-Galet –